Frequently Asked Questions

Here is a list of questions and answers to help plan your ski holiday. We believe a well planned and organised holiday is a successful holiday. We have combined a list of Frequently Asked Questions.

Comments or suggestions? Do you need personal help and advice during your booking? Our help team is here from Monday to Saturday to answer any questions. Please call 0033 4 79 22 15 68 or email.

1. Before booking
2. During booking
2.1 Booking
2.2 Payment
3. After booking
4. Insurance
5. After-sales department